It’s not so much what you say, as the manner in which you say it.
It’s not so much the language you use as the tone in which you convey it.
“Come here!” I said sharply,
And the child cowered and wept.
“Come here,” I said
He looked and smiled
And straight to my lap he crept.
Words may be mild and fair but the tone may pierce like a dart;
Words may be soft as the summer air but the tone may break the heart.
For words come from the mind,
They grow by study and art.
But the tone leaping from your inner self
Reveals the state of the heart.
Whether you know it or not, whether you mean it or care,
Gentleness, kindness, love and hate
Envy and anger are there.
Then, would you quarrels avoid
And peace and love rejoice?
Keep anger not only out of your words,
Keep it out of your voice.